Phase II: [The Capability Analysis] "How well are we doing it"

This analysis will permit the team to understand what its capabilities are to design, implement and operate technology solutions and to what scale the team can perform these functions. Utilizing "Maturity Model" practices that follow the CMMI model and deliver results that can be utilized to obtain a ISO 20000 we will quickly map out the key areas of delivery and support that a IT organization must perform and will produce a detailed maturity measure by IT Core Competency (Service Strategy, Service Design, Service Transition, Service Operation, Continual Service Improvement) and comparison to your organizations age and size in the market. This enables the team to understand outliers and quickly identify areas of need and priority of that need.

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